Curesta Health is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, access our services, or interact with us. By using our website and services, you agree to the terms of this policy.
Information We Collect
We may collect the following types of personal information when you use our website or services:
- Personal Identification Information: This includes your name, contact details, email address, phone number, and medical history, which you voluntarily provide to us when you schedule an appointment, subscribe to our services, or fill out forms.
- Health Information: We collect health-related information when you share it with us in the context of medical consultations, diagnoses, treatment plans, or health check-ups.
- Technical Information: We collect data about how you interact with our website, such as IP addresses, browser type, device type, location, and browsing activity, using cookies and other tracking technologies.
How We Use Your Information
We use your personal information for the following purposes:
- To Provide Healthcare Services: We use the information to provide medical consultations, diagnoses, treatments, and other healthcare services that you request.
- To Improve Our Services: We use your feedback and information to enhance our website and services, ensuring they meet your needs and expectations.
- To Communicate with You: We may contact you for appointment reminders, health-related notifications, or responses to your queries. You can opt out of marketing communications at any time.
- To Comply with Legal Obligations: We may need to use and store your personal information to comply with legal, regulatory, and contractual obligations, including medical records retention requirements.
How We Protect Your Information
We are committed to securing your personal information. We employ various security measures to protect your data, including:
- Encryption: Sensitive information such as health data and payment details is encrypted during transmission.
- Access Control: Only authorised personnel have access to your personal information to ensure it remains secure and confidential.
- Regular Audits: We conduct regular audits of our security practices to ensure compliance with industry standards.
However, please note that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Sharing Your Information
We may share your personal information in the following circumstances:
- With Healthcare Providers: We may share your medical information with specialists or healthcare providers involved in your care, including third-party laboratories for tests and diagnostics.
- With Service Providers: We may engage third-party service providers who assist us in offering our services (e.g., IT support, email service providers). These providers are bound by confidentiality agreements and can only use your information as necessary to perform their functions.
- For Legal Compliance: We may disclose your information to law enforcement agencies, government bodies, or regulatory authorities when required by law or to protect our rights.
Cookies and Tracking Technologies
We use and similar technologies to enhance your user experience on our website. Cookies are small files placed on your device that allow us to remember your preferences and improve website functionality. You can manage cookie settings in your browser, but disabling cookies may affect the functionality of the website.
We may also use web analytics services (e.g., Google Analytics) to collect information about your browsing activity and website usage. This helps us understand user behaviour and improve our website.
Your Rights
As a user, you have certain rights regarding your personal data:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: If you believe any information we hold is inaccurate or incomplete, you can request corrections.
- Deletion: You have the right to request the deletion of your personal information, subject to legal and medical record retention requirements.
- Opt-out: You can opt out of receiving marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
For any requests regarding your personal data, please contact us at the contact details provided below.
Third-Party Websites
Our website may contain links to external websites. This Privacy Policy only applies to the Curesta Health website, and we are not responsible for the privacy practices of third-party websites. We recommend reviewing the privacy policies of any external sites you visit through links on our website.
Data Retention
We will retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. After this period, we will securely delete or anonymise your data.
Changes to This Privacy Policy
We reserve the right to update or change this Privacy Policy at any time. Any updates will be posted on this page, and we will provide an updated version with the date of revision. Please review this policy periodically to stay informed of any changes.
Contact Us
If you have any questions about this Privacy Policy or the handling of your personal information, please contact us:
Curesta Health
E-mail: info@curesta.health
Irba: 9955009111
Dipatoli: 7545950000
Nawada: 9955459444
